The title says everything, they really do care for the customer. I was having some confusion/complications with adjusting my pods to the ideal conditions to not only sustain levels but to bring down high levels. The team at customer services got back to me and were very kind, curtious, understanding, patient and just over all incredible people who supported they're product and community. Honestly that means everything to me as it shows a sincere kind hearted love for what they are putting out there.
Thank you to Evergreen and your incredible staff for being human and understanding. Some may think big deal but if you have ever dealt with customer service now a days, simply just getting an actual person and not a recording is fluke. Let alone a team that sincerely care for they're product and how it can improve your needs.
Thank you for everything.