Evergreen Pod travel keychain (traveler) open on beach

Frequently Asked Questions


Can I skip the sponge and just drip water through the screen instead?
No, this is not recommended. Impurities and minerals in the water will reduce the Evergreen's effectiveness over time and can greatly reduce its lifespan.

How long will the Evergreen Pod last before it needs to be replaced?
With proper use, the Evergreen has an expected lifespan of up to five years.

How often does the Evergreen Pod need to be recharged?
Recharge frequency will vary depending on environmental humidity levels and how often jars are opened. Under normal conditions the Evergreen will need to be recharged once every month or two.

My tap water isn't so great. Can I still use it to charge the Evergreen Pod?
Technically it will work, but any odors in your water may be absorbed by the pod. A good rule of thumb: if you don't drink your tap water and drink bottled or filtered water instead, use that same bottled or filtered water to recharge your pod.

What relative humidity level do Evergreen Pods maintain?
Evergreen Pods will keep jar contents within an rH range of 55-65%.

Can the Evergreen pod be used in a bag or other storage device?
It can be used with any airtight storage device as long as you leave the cap loosely on the pod. We don't recommend using it in containers that do not have airtight seals.

I recharged the Evergreen Pod and all the beads are still white. Should I charge it again?
If all beads are still white after 24 hours you should charge it again. If any beads are clear, you can use it without additional charging. Note: if you charge the pod multiple times in a row, take a look at it after a couple days to make sure it hasn't eventually become overcharged.

Is it possible to overcharge the Evergreen Pod?
If all beads are transparent or the screen has wet spots, the pod is overcharged. Using the pod while overcharged is not recommended. You can fix an overcharged pod by leaving it out in the open for a few hours. It is best to not use a heat source such as a hair dryer, as the high heat can damage the magnet, though placing the pod in a sealed container with a desiccant such as Dry & Dry is acceptable. Overcharging will not damage the device in any way.

Is the jar dishwasher safe?
Yes. If the sleeve is dirty you can generally clean it by wiping down with a damp cloth. For full cleaning you can safely place the jar on the top rack with the silicone sleeve attached. You can also remove the sleeve and wash the jar and sleeve separately. Be advised, the sleeve can be difficult to put back on after washing. We don't recommend washing the jar lid in the dishwasher, as the rubber seals will deteriorate faster in the high heat. NEVER put the evergreen pod or marker in the dishwasher.

Can I use a chalk marker or other wet erase marker on the jar lid or Evergreen Traveler?
We don't recommend using other markers. Some can leave a faint shadow, even after cleaning with a melamine sponge.

I've been using my Evergreen stash jar for awhile and the marker isn't making strong lines on the lid like it did when it was new. How can I fix this?
One of two reasons: The marker has dried up or run out of ink, or the lid's special matte finish has worn off from repeated use. If this happens you can purchase replacement markers and lids.

Do you accept PayPal?
You can use PayPal for purchases from our Etsy store.

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